Frequently Asked Questions
Pay Option is a secure digital platform that allows you to send, receive, and manage money easily through your mobile device or computer.
Absolutely. We use advanced encryption, two-factor authentication, and real-time monitoring to keep your account and transactions safe.
Yes, our platform is optimized for both personal and business use. You can send invoices, accept payments, and view analytics from your merchant dashboard.
You can fund your wallet using a linked bank account, debit card, or by receiving funds from another Pay Option user.
No. We believe in transparency. All fees are clearly stated before you confirm a transaction.
If a transaction fails, your money is automatically reversed within minutes. If not, please contact our support team for prompt assistance.
Absolutely. Your account syncs across devices. Just log in using your credentials, and your data will be securely available.
Yes, you can. You only need a phone number to sign up. However, linking a bank account allows you to enjoy more features like wallet funding and withdrawals.
Contact our support immediately. While we can’t guarantee reversal in all cases, we’ll do our best to resolve the issue promptly.
You can reach us via in-app chat, email at support@payoption.com, or call our 24/7 helpline.